How to pay using your Card

Frequently Asked Questions

No, you can not avail HBL discounts with other bank’s cards.

Yes, the discount is applicable on HBL DebitCard backed by Visa & Mastercard.

HBL Cardholders can avail 10% discount, with maximum capping of PKR 500/- per transaction on Site Wide deals (www.daraz.pk) during the Promotion.

The discount cannot be availed on using the cash on delivery method of payment.

Yes, HBL’s discount at Daraz.pk will be over and above any discounts already being offered by Daraz.pk.

With this service, when you use your HBL Cards on websites that have incorporated the "Verified by Visa" or "MasterCard Secure Code" sign, you will receive a One-Time Password (OTP) either by SMS or email, as you desire, to complete your transaction.

You are issued a One Time Password (OTP) every time you conduct an e-commerce transaction. The OTP is sent on email and/or SMS and needs to be entered at the ecommerce website to authenticate the transaction. For more information, visit http://www.hbl.com/3DSecure

To receive a One-Time Password (OTP) for secured internet based transactions on your HBL Card, please ensure that your latest mobile number and/or email address is updated in our records. For details, please call HBL PhoneBanking on 021-111-111-425.

You can request for another OTP by selecting the ‘Request for OTP’ option on the website and you will receive a fresh OTP. For more information, visit http://www.hbl.com/3DSecure

Please call HBL PhoneBanking on 111-111-425 and lodge your concern.

No, there are no hidden costs or charges for using HBL CreditCard or HBL DebitCard. For complete list of schedule of charges please visit HBL CreditCard page http://www.hbl.com/HBLCreditCard OR HBL DebitCard page http://www.hbl.com/HBLDebitCard

For all delivery related queries, please contact Daraz.

Contact Us

  • For queries related to HBL Cards, please call HBL PhoneBanking at 111-111-425
  • For queries related to products/vouchers and delivery, please call daraz.pk at 111-132-729 or email at customer@daraz.pk.

Terms and Conditions:

  • HBL site wide discount is applicable on Credit and Debit Cards (excluding UnionPay and PayPak).
  • Maximum 4 transactions per card per day.
  • Discount applicable site-wide
  • HBL Mega Deals and Vouchers are only applicable on HBL Cards
  • Customer can avail a maximum of 4 HBL mega deals during the campaign
  • Offer valid till discounts last.